Privacy Policy

Introduction

Grove-lark ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information such as your name, email address, and other contact details that you voluntarily provide when registering for our courses or contacting us.
• Course Preferences: Information about which courses interest you and your scheduling preferences.
• Usage Data: Information automatically collected when you visit our website, including your IP address, browser type, operating system, access times, and pages viewed.

How We Use Your Information

We use the information we collect in the following ways:

• To process and manage your course registrations
• To respond to your enquiries and provide customer support
• To send administrative information such as course confirmations and schedule updates
• To improve our website and course offerings based on feedback and usage patterns
• To comply with legal obligations

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• To service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our users or others

Data Security

We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Course records are typically retained for seven years after course completion.

Your Rights

Under data protection legislation, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. You are advised to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Grove-lark
47 Buchanan Street
Glasgow G1 3HL
United Kingdom
Email: [email protected]

Last updated: September 2026